ServiceNow Consultant (m/w/d)

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As a ServiceNow Consultant, you will take on conceptual tasks in our customer projects. Depending on your focus, you develop service management processes and structures, identify stakeholder requirements, define requirements for implementing solutions and tools, accompany agile implementation projects as a project manager or provide training courses. Both as part of workshops and in close cooperation with the customer, as part of a team or as a lone fighter.

Analysis and evaluation of customer requirements
Professional and technical advice and customer support regarding ServiceNow
Design, implementation and introduction of ServiceNow solutions
(Partial) project management and implementation of customer appointments
Time, cost and resource planning as part of project management
Preparation and implementation of professional and technical presentations

You enjoy working with customers on a project-related basis and developing individual solutions
You think holistically and carefully identify topics apart from existing projects that would bring corresponding added value to the customer
Interest in process modelling and optimization
Joy and motivation to familiarise yourself with new topics
Enthusiasm for new technologies and their practical application in business environments
Changing customer requirements won't upset you
Analytical and goal-oriented thinking
Very good communication skills and joy of working in different teams
Team spirit, initiative, creativity and self-organization characterize you
Willingness to be mobile

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You have successfully completed a degree in computer science/business informatics, a successfully completed training as an IT specialist or a comparable qualification
Very good written and spoken German and English skills
Several years of experience in designing and implementing customer projects in ServiceNow
Experience in modeling processes and workflows
Profound knowledge of relational databases
Profound JavaScript skills
ServiceNow Certified System Administrator and at least one more ServiceNow Mainline Certification
Experience in SQL, HTML, CSS
First experience in project management is desirable
Ideally ITIL certification (s)

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Practical and personally tailored training on the market-leading PaaS ServiceNow for the areas of ITSM, PPM, ITOM and APP Engine
You work with one of our experienced teams of experts in an agile environment
We promote your skills and in our in-house seminar program, you can develop yourself in the internationally recognized ITSM and project management frameworks as part of our training program
We think team spirit and personal responsibility are great and we are happy to promote
Your well-being is important to us, which is why we have our mentor program for your induction period, which helps you take your first steps in the company.
Occupational pension scheme
Flexible trust-based working hours
An open and relaxed working atmosphere — on equal terms with the Executive Board and with all colleagues — and fun with various company events

Do you feel addressed?

Then apply now!

We look forward to receiving your complete application documents, including salary expectations and possible starting date, at karriere@exccon.com.Hinweise. You can find data protection and the handling of applicant data under this link: Data protection information for applicants.

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