Consultant Service Management (m/w/d)

You are...

As a consultant, you will take on conceptual tasks in our customer projects. Depending on your focus, you will develop service management processes and structures, identify stakeholder requirements, define requirements for implementing solutions and tools, accompany agile implementation projects as a project manager or provide training courses. Both as part of workshops and in close cooperation with the customer, as part of a team or as a lone fighter.

Analysis of the structures and processes of service organizations
Identification of customer requirements and potential for improvement
Conception, design and documentation of enterprise service management structures and processes
Application of methods, frameworks and standards
Initiating and managing agile projects, process optimization
Carrying out training, workshops and assessments

A high level of motivation to familiarise oneself with new topics, to apply them and to pass them on
A healthy self-confidence with an appropriate appearance
High level of conceptual and analytical thinking
Very good communication and presentation skills
Fluent German language skills, very good written and spoken English
mobility and the joy of traveling

Completed university degree, preferably in computer science or business administration, or equivalent vocational training
Several years of professional experience in service management, project management, governance and/or in the areas of organization, strategy and process development
Ideally certification as ITIL®, Prince2®, Agile Scrum Cobit® or comparable frameworks and methods.

Do you feel addressed?

Then apply now!

We look forward to receiving your complete application documents, including salary expectations and possible starting date, at karriere@exccon.com.Hinweise. You can find data protection and the handling of applicant data under this link: Data protection information for applicants.

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